Website Support & Maintenance (WordPress)

Keep your website secure, updated, and working properly

A website isn’t a “set it and forget it” job. WordPress sites need regular updates, backups, and small improvements to stay secure, fast, and reliable.

At Wild Web Design, our Support & Maintenance plans are designed for small businesses across the South East who want peace of mind — and a website that stays up to date without you having to think about it.

What our maintenance covers

Depending on your plan, we can handle:

· WordPress core + plugin updates

· Security checks and spam protection

· Regular backups

· Performance monitoring and basic speed tidy-ups

· Small content updates (text, images, banners)

· Blog post uploads or writing

· Google Business Profile setup and ongoing posts

· Priority support when something breaks

Choose a plan that fits your budget

Starter Care: £49/month

Best for brochure sites that just need the basics covered.

Includes:

· Monthly WordPress + plugin updates

· Monthly backups

· Basic security checks

· Email support (responses within 2 business days)

Care Plan: £89/month

Ideal for most small business websites.

Includes everything in Starter Care, plus:

· Performance monitoring

· Up to 30 minutes of content updates per month

· Contact form checks + minor fixes

Growth Plan: £149/month

Best if you want your website to stay active and keep building visibility.

Includes everything in the Care Plan, plus:

· Up to 90 minutes of updatesper month

· 1 blog post per month (SEO-friendly, written for you, up to 700 words)

· Google Business Profile creation + optimisation (one-time setup included)

· Monthly Google Business updates (2 posts per month + basic info checks)

eCommerce Care (WooCommerce): £129/month

For online stores that need extra attention.

Includes:

· Monthly WordPress + WooCommerce + plugin updates

· Monthly backups + security checks

· Performance monitoring

· Up to 45 minutes of updatesper month

· Up to 5 product updatesper month (prices, photos, descriptions)

· Email support (responses within 2 business days)

eCommerce Growth (WooCommerce): £219/month

For stores that want consistent improvements and support.

Includes everything in eCommerce Care, plus:

· Up to 120 minutes of updatesper month

· Up to 15 product updatesper month (or 5 new products added if you provide content)

· 1 SEO-friendly blog post written for you per month (up to 800 words)

· Google Business Profile creation + optimisation (one-time setup included)

· Monthly Google Business updates (2 posts per month)

Need extra updates this month?

No problem — you can add extra support time when you need it.

· Additional support time: £45/hour

What’s not included (so it’s clear)

These plans are designed for ongoing care and small improvements. The following are not included unless quoted separately:

· New pages or major new sections (e.g., adding a full new service area)

· Full redesigns or brand overhauls

· New feature builds (booking systems, memberships, custom functionality)

· eCommerce expansions beyond your plan allowance (large product uploads, complex variations)

· Premium plugin/theme licences (if required)

· Copywriting and photography (unless your plan includes written blog posts)

· Fixing issues caused by third-party edits or unapproved plugins

If you’re not sure whether something counts as a “small update”, just ask — we’ll always confirm before doing chargeable work.

What we’ll need from you

· WordPress admin access (and hosting access if needed)

· Any logins for plugins/services you’re using

· Your preferred contact email

Ready for stress-free website upkeep?

Choose the plan that suits your business, and we’ll keep your site secure, updated, and running smoothly.

Next step: Send your website link and tell us whether it’s a standard WordPress site or WooCommerce store, and we’ll confirm the best plan for you.